Cancellation and Refund Policy for Insynova
Last updated: Oct 12, 2025
Thank you for shopping at Insynova.
Since we deal exclusively in digital products, this policy explains our rules regarding cancellations, refunds, and order issues.
1. Nature of Digital Products
All products available on Insynova are digital in nature, such as eBooks, online programs, downloads, and other digital resources.
Once the digital product is delivered or accessed, it cannot be physically returned.
2. Order Cancellation
Because our products are delivered instantly, orders cannot usually be canceled once payment is confirmed.
If you placed an order by mistake and have not yet received or accessed the digital product, please contact us immediately at support@insynova.online.
We will review your request and may approve a cancellation at our discretion if the download or access link has not been used.
3. Refund Policy
Due to the nature of digital content, **all sales are final**.
We do not issue refunds for digital products once the order is completed and access to the files or content has been provided.
However, refunds may be considered under special circumstances, including:
- Duplicate payment or accidental multiple charges
- Technical problems that prevent product access or download, and our support team cannot resolve them
- An error on our part, such as delivering the wrong digital file or access link
In such cases, please contact us within **7 days of purchase** with your order details for review.
4. Non-Refundable Situations
Refunds will not be granted for the following:
- Change of mind after purchase
- Lack of knowledge on how to use or access digital files
- Claims made after 7 days of purchase
- Successful access or download of the product
5. Technical Support
If you experience any problem with downloading or accessing your product, please contact our support team.
We will ensure you receive your product properly before considering a refund.
6. Contact Us
If you have any questions about our Cancellation and Refund Policy, please reach out to us:
Email: support@insynova.online
Website: https://insynova.online