Digital Product Delivery Policy for Insynova
Last updated: Oct 12, 2025
Thank you for purchasing from Insynova
This Shipping Policy explains how digital products are delivered and what you can expect after completing a purchase.
1. Nature of Products
Insynova offers only digital products such as eBooks, online programs, downloadable resources, and other digital content.
No physical items will be shipped.
2. Delivery Method
After successful payment, your digital product will be delivered electronically.
Delivery methods may include:
- Instant download link on the checkout confirmation page
- Email with a secure download link or login details
- Access through a customer portal or account area (if applicable)
3. Delivery Time
Digital products are usually available **immediately** after payment is confirmed.
In rare cases (such as server delays or payment verification issues), delivery may take up to **24 hours**.
If you do not receive your product within 24 hours, please contact our support team.
4. Access and Download
You are responsible for ensuring that your email address is entered correctly at checkout to receive your product access link.
Please make sure your device and internet connection can download and open the file formats provided (e.g., PDF, ZIP, MP4).
5. Failed or Incomplete Delivery
If you experience any issue with accessing or downloading your purchase, contact us immediately with your order details.
We will verify your payment and resend the digital product link if needed.
6. Refunds and Exchanges
Since our products are digital and accessible immediately after purchase, **we generally do not offer refunds** once the product has been downloaded or accessed.
However, if you encounter a technical problem preventing access, we will assist or replace the file at no extra cost.
(Refer to our Refund Policy for more details.)
7. Updates to Products
From time to time, we may release updated versions of our digital products.
If your purchase includes lifetime access or free updates, you will automatically receive the updated version at no extra cost.
8. Contact Us
If you have any questions or issues with your order or download, please contact us:
Email: support@insynova.online
Website: https://insynova.online